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Apr 5th 2018, 10:14 AM   #1
 Cougar's Avatar
 
  Jan 2016
  Richland

  Yamaha FZ1, KTM Super Duke GT, Yamaha FJR, Yamaha XS650
F ktm!

A few weeks ago I ordered what is now part number 1. They sent me what is now part number 17. What I need is one of the pieces in part number 1 because I broke it while trying to install the brake lever that broke when I dropped the bike. After I received part 17 I called KTM and they say that they will not honor my order of part number 1 even though it was their mistake. I am very pissed off at the bait and switch and I can't believe that a company would do such a thing.





Apr 5th 2018, 11:21 AM   #2
 
  Apr 2016
  WA

Direct from KTM? Dispute the charges.
Apr 5th 2018, 12:10 PM   #3
 Cougar's Avatar
 
  Jan 2016
  Richland

  Yamaha FZ1, KTM Super Duke GT, Yamaha FJR, Yamaha XS650
I ordered it from ktmpartspro.com, AKA azmotocity.com. The guy there is still trying to get KTM to send me what I ordered and I've called KTM corp and they are "looking in to it." What a bunch of BS!
Apr 5th 2018, 01:08 PM   #4
 Scribbles's Avatar
 
  Jan 2016
  NW

If you don't get a reasonable outcome and you paid with a credit card, call your credit card company and they will likely give you a refund.
I would try to work it out first..
Apr 5th 2018, 01:08 PM   #5
 
  Mar 2016
  Seattle

  '08 BMW K12GT, '06 Honda CBR1000RR (Track), '14 KTM Duke 690
www.KTMTwins.com
Apr 5th 2018, 01:18 PM   #6
 Cougar's Avatar
 
  Jan 2016
  Richland

  Yamaha FZ1, KTM Super Duke GT, Yamaha FJR, Yamaha XS650
Quote:
Originally Posted by FireDave
I've ordered from them too. Good service and prices.

KTM finally agreed to honor my order but it has left a bit of bad taste.

Edited by Cougar on Apr 8th 2018 at 11:29 AM
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